We've collected together some of our most commonly asked questions below, covering topics including payments, deliveries and returns.
If you'd like to know something else, please call us on 01685 846666 or use the Ask Williams page to send your enquiry to the team. We will contact you with a response, normally within one working day.
What are your delivery charges?
How do I return a product?
I can't find a product on the website!
How can I track my order
My order is missing or incomplete!
When will I receive my order?
Where do you deliver?
Can I specify a time for my delivery?
What happens if I'm not in to receive my order?
How can I pay for my order?
How can I create a credit account?
General delivery information
If your question doesn't appear above - or if our answers aren't sufficient - please call us on 01685 846666 or use our Ask Williams page.
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