Delivery Information

Williams Medical Supplies is passionate about providing you with the best possible delivery service and our 75,000 sq ft warehouse contains thousands of equipment lines, everyday medical disposables and pharmaceuticals ready for immediate despatch.

If you place your order before 6pm and the product is in stock, we aim to despatch it to you the same day*. More than 95% of orders are received the next working day, ensuring ordering your medical supplies from us is a worry-free experience.

Delivery charges

From June 28th, 2010 we are pleased to introduce free delivery for all orders over £100 excluding VAT.

Williams Medical Supplies do not charge for delivery for orders over £100, but small orders with a value of less than £100 (excluding VAT) will attract a small order charge of £5.53 (excluding VAT).

Our delivery partners

To ensure our products are delivered in a timely manner and in good condition, we carefully select our delivery partners, and use some of the largest carrier companies in the UK.

Tracking your order

In the coming months, we will be introducing new technology that will allow customers logging in to the website to track the location of their deliveries. We will inform all customers when this facility is available.

If you would like to track the status of a delivery, our Customer Service team will be happy to help. They are available weekdays between 9am and 6pm on 01685 844739.

* Delivery small print: our despatch aims apply to goods in stock. Deliveries of non-stock (special purchase) items and products delivered directly from the manufacturer will vary. Due to storage and transport restrictions, temperature-sensitive refrigerated lines (such as some vaccines) are not despatched on a Friday.